Air Canada Status Mile Treshold Gift

ByThe Skeptical Traveler

Alt text: A promotional image from Air Canada detailing the 2011 Threshold Gifts for members. The image lists different tiers of Air Canada Status Miles: 150,000, 200,000, 250,000, and 300,000. It explains that Super Elite members receive exclusive gifts as they travel aboard Air Canada and Star Alliance member airlines. The image highlights one of the gifts available: 25,000 Bonus Aeroplan Miles, with a description stating that these miles can be used for flights, travel merchandise, and more. There is a small image of a woman in a hat and sunglasses, and a button labeled "ORDER THIS GIFT."

25,000 Aeroplan Miles was the gift and I gladly chose it.

A few weeks ago I received an e-mail saying that once I reach the 150,000 mile threshold I can chose from the following gifts:

Alt text: A promotional image for a rewards program offering 150,000 status miles. The image features a woman wearing sunglasses and raising her arm, along with pictures of various rewards including an electronic device, a book, a smartphone, and a pen. The text reads: "150,000 Status Miles. Reach this level and you could choose from a selection of gifts such as 25,000 Bonus Aeroplan® Miles, Samba Days Life Culture packs, a Sony Touch Reader digital book with a $50 Sony gift card, and much more!"

However, when I had to make the selection the 25,000 Bonus Aeroplan Miles was the only gift available. I would have not cared much for ‘Samba Days Life Culture packs’ for example and I would have still chosen the miles for sure but I wonder what happened and why the selection list was not available. Was it only to tease me to make me more anxious to reach the threshold ? 

Under normal circumstances I would have contacted Customer Service and asked about the discrepancy but I was too tired and I let it go :).

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