On Thursday evening our flight was late, so naturally we wanted to change it. They were too busy at the lounge to help, and told us to go to Customer Service (they may have also said the flight we wanted was full, but I’m not sure). There was already a huge line at Customer Service,…
I can still remember my first executive-class flight (which naturally I landed through an upgrade certificate rather than actually paying for). There was a mosquito buzzing around my window. Somehow, I’d expect this in coach, but the executive section seems like it should be a mosquito-free zone. I definitely considered writing a strongly-worded letter to Air Canada….