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Air Canada ordered to pay more to passengers bumped from domestic flights

“Air Canada now has to revise its denied boarding compensation regime by September 18, 2013, to reflect the following compensation provisions:

  • Less than 2 hour delay = 50% of the base amount
  • Between 2 and less than 6 hour delay = 100% of the base amount
  • 6 hour delay or more = 200% of the base amount
  • The base amount is established as $400

This compensation applies solely to involuntary denied boarding, and does not relate to situations where a passenger volunteers to be denied boarding for whatever compensation Air Canada wishes to offer.”

From the Canadian Transportation Agency: Two Agency Decisions Increase Rights and Remedies of Passengers Travelling with Air Canada and Porter

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